Contacting Gen Z Students – part II

In the last piece I explained how in our most recent Student Transition Survey (Feb-Mar 2021), we asked students how they would like to be contacted if our learning analytics platform had raised an alert. When presented with a single choice, 32% wanted to be contacted initially by text. We will build this in to …

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Gravity assist: report of the digital teaching and learning review (February 2021)

In summer 2020, in response to the first national COVID-19 lockdown, we used learning analytics data to manage a calling campaign to students who appeared to have been most disadvantaged by the transition to wholly online learning. In essence, we pulled together a team of volunteers to contact students who appeared to have disengaged from …

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“Wait for it!” – Problems using predictions to instigate COVID 19 lockdowns

The reaction time of a typical human being is apparently 250 miliseconds. In other words, it takes us about quarter of a second to get out of the way of a speeding snowball, or catch the dropped vase. That stuff's easy - 1. Danger - 2. React - 3. Try not to look embarrassed when our response …

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Minimising Risk vs Maximising Success: learning analytics intervention strategies

At the other end of the phone is a student. Your learning analytics tool has predicted that they may be at risk of early departure. Under the circumstances they are likely to benefit from a supportive, sympathetic conversation, or perhaps they need a nudge or a jolt to make them realise they need to re-engage. …

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Onwards from Learning Analytics (OfLA)

At the time of writing, we are entering the final year of our latest Erasmus+ collaborative project. Onwards from Learning Analytics (OfLA) is a learning analytics project interested in supporting students at risk of leaving university early or failing to achieve their potential. We don't take the view that students ought to be retained no …

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Black Box Thinking – a review and a challenge to universities

This post is a piece of procrastination. And I'm partly writing it because Matthew Syed brilliantly describes a form of procrastination in his excellent book Black Box Thinking, but truthfully I'm just procrastinating because I'm putting off a task that I'm finding difficult. 🙂 The book deserves a better review than this, because I think it's …

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Six essentials institutions need to get right to implement learning analytics

Between 2015 & 2018, we worked alongside some brilliant colleagues in KU Leuven and Leiden University on the ABLE Erasmus+ Project. I think that we spent longer on learning analytics infrastructure and operations than we would have liked. However, doing so gave us really interesting insights into the challenges of implementing learning analytics. By the …

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